Managing NerveCenter - Contents -
Managing NerveCenter      Understanding NerveCenter

Managing NerveCenter

What is NerveCenter?

How NerveCenter Manages Nodes

Defining a Set of Nodes

Detecting Conditions

Correlating Conditions

Responding to Conditions

Main NerveCenter Components

The NerveCenter Server

The NerveCenter Database

The NerveCenter User Interface

Role in Network Management Strategy

Standalone Operation

Using Multiple NerveCenter Servers

Integration with Network Management Platforms

Integration with NMPs for Node Information

Who Uses NerveCenter?

NerveCenter Login Rights

The Role of a NerveCenter Administrator

Running the NerveCenter Server on UNIX

Running the NerveCenter Server on Windows

Troubleshooting: Running the NerveCenter Server

UNIX will not start the NerveCenter Server

An alarm causes the NerveCenter Server to crash every time I start it

The NerveCenter Server does not start on Windows

I need to get a better idea of what the NerveCenter Server is doing on Windows. Can I

Starting NerveCenter Administrator

Starting the NerveCenter Administrator on UNIX

Starting the NerveCenter Administrator on Windows

Connecting Administrator to a NerveCenter Server

Connecting Administrator to More Than One NerveCenter Server

Deleting a Name from the Administrator's Server List

Viewing Information about the Status of a NerveCenter Server

Disconnecting the Administrator from a NerveCenter Server

Troubleshooting: Connecting to the NerveCenter Server

UNIX will not start the NerveCenter Administrator

While trying to connect to a NerveCenter Server I get the message: The server did not

I misspelled a server name while trying to connect and now the misspelled name appears in

Managing the NerveCenter Trap Source

Trap Source Overview

Changing the SNMP Trap Source

Working with NerveCenter Serial Numbers

Adding a Serial Number to a NerveCenter Server

Deleting an Old Serial Number from a NerveCenter Server

NerveCenter Rules for Managing Serial Numbers

Reconfiguring a NerveCenter Server from the Command Line

Troubleshooting: Managing the NerveCenter Server

When I try to connect to a NerveCenter Server it tells me: Number of allowed client

I need to make the same changes to several NerveCenter Servers

Importing imputil.ini caused unwanted changes to a NerveCenter Server

NerveCenter's Client/Server Communication Port

Configuring the NerveCenter Server Connection Port

Changing the NerveCenter Administrator's Server Port

Changing the NerveCenter Client's Server Port

Configuring NerveCenter to Receive Inform Actions

Changing the Command Line Interface Port

Specifying SNMP Ports for NerveCenter

Troubleshooting: Managing NerveCenter Port Connections

The NerveCenter Server's communication port does not change when I selected Save in

A NerveCenter Server does not receive Informs sent by another NerveCenter Server

The NerveCenter Server's inform port did not change when I selected Save in NerveCenter

NerveCenter's Node List

Filtering Nodes

Filtering Using a Node's Capabilities

Filtering Using a Node's System Object Identifier

Filtering nodes using a Node's IP Address

Processing Traps from Unknown Nodes

Populating the Node List Initially

Populating NerveCenter's node list using your network management platform as a node data

Populating Using the IPSweep Behavior Model

Populating the Node List Manually

Maintaining the Node List

Synchronization with your network management platform

Adding Nodes Discovered from Traps

Adding and Deleting Nodes Manually

Troubleshooting: Managing node data

NerveCenter is not filtering a node by a capability

After setting an IP filter, a node that should be masked out still appears in the node list

Even though I have enabled Process Traps From Unknown Nodes, NerveCenter does not

NerveCenter does not recognize my network management platform as a valid source of node

NerveCenter is not receiving node data from my network management platform

The IPSweep behavior model will not work

The NerveCenter node list contains two nodes with the same address but different names

NerveCenter deletes a node I added manually

NerveCenter adds a node I deleted manually

I'm seeing several errors recorded in the application event log window stating that

Specifying SNMP Poll Intervals for NerveCenter

Specifying SNMP Ports for NerveCenter

Overview of NerveCenter SNMP v3 Support

NerveCenter Support for SNMP v3 Security

NerveCenter Support for SNMP v3 Digest Keys and Passwords

Discovery and Initialization of SNMP v3 Agents

Configuring an SNMP v3 Agent for NerveCenter

Configuring an Initial User for Discovering an SNMP v3 Agent

SNMP Auto and Manual Classification Settings

How NerveCenter Classifies a Node's SNMP Version

When NerveCenter Classifies a Node's SNMP Version

Enabling Auto-classification

Setting a Maximum Classify Value

Setting the Maximum SNMP v3 Requests per Cycle

SNMP v3 Security Settings

Changing the SNMP v3 Key Passwords

Changing the NerveCenter SNMP v3 User Name and Context

SNMP v3 Operations Log

Signing a Log for SNMP v3 Errors Associated with Your Administrator

Signing a Log for SNMP v3 Errors Associated with a Remote Client or Administrator

Viewing the SNMP v3 Operations Log

SNMP Error Status

Managing Security on UNIX

Managing Security on Windows

Adding Users to a NerveCenter Installed on a Windows Workstation or Server

Adding Users to a NerveCenter Installed on a Windows Domain Controller

Troubleshooting: Managing NerveCenter Security

Users cannot connect to the server

Users in ncadmins or ncusers on UNIX cannot connect to the server

Anyone can connect to a Windows server

User can monitor alarms, but can't modify behavior models

User cannot connect to the NerveCenter Web client.

Specifying an SMTP Server for Mail Notification

Configuring NerveCenter to Send Microsoft Mail

Configuring NerveCenter to Send Microsoft Mail while Running NerveCenter Server as a

Configuring NerveCenter to Send Microsoft Mail while Running NerveCenter Server as an

Setting Dialing Properties for Paging Notification on Windows

Setting Dialing Properties for Paging Notification on UNIX

Specifying Settings for Log Management

Troubleshooting: Managing Alarm Actions

NerveCenter is not sending SMTP mail notifications

Microsoft mail notifications are not being sent as NerveCenter

NerveCenter is not dialing pages correctly

The logs created by my behavior models are using too much disk space

How to Start and Stop the NerveCenter Web Collector

Starting and Stopping the NerveCenter Web Collector in UNIX

Starting and Stopping the NerveCenter Web Collector in Windows

Database Formats

Viewing Information about the Database

Backing up the Database

Backing up the Database Using the SerializeDB Application

Restoring the Database

Restoring the Database Using the SerializeDB Application

Restoring the Database from the Command Line

Transferring Data between Databases

ncdb2html.pl

Troubleshooting: Managing the NerveCenter Database

The server shut down gracefully, but event log said that the database was not found. Where

Running SerializeDB from the command line keeps failing

SerializeDB won't work from the application or the command line

The data in the database is not what was imported from the serialized file

Sources of MIB Definitions

Definitions Compiled into the NerveCenter MIB

Definitions Not Compiled into the NerveCenter MIB

Definitions from other sources

Adding or Removing MIB Definitions

Compiling the NerveCenter MIB

Configuring NerveCenter to Use the New MIB

Troubleshooting: Managing Management Information Bases (MIBs)

A MIB won't compile

A MIB won't load

User Interface Messages

Error Messages

Action Manager Error Messages

Alarm Filter Manager Error Messages

Deserialize Manager Error Messages

Flatfile Error Messages

Inform NerveCenter Error Messages

Inform OV Error Messages

LogToDatabase Manager Error Messages

LogToFile Manager Error Messages

OpC Manager Error Messages

Poll Manager Error Messages

Protocol Manager Error Messages

PA Resync Manager Error Messages

Server Manager Error Messages

Trap Manager Error Messages

NerveCenter installation Error Messages (UNIX)

OpenView Configuration Error Messages (UNIX)

Common problems

The NerveCenter Server

NerveCenter's node list

Alarm actions

The NerveCenter database

Management Information Bases (MIBs)

Using Trace Counters to Troubleshoot NerveCenter

Alarm Action Counters

Database Counters

Inform Counters

Inform NerveCenter Counters

Log to Database Counters

Log to File Counters

Server Counters

Node Source Counters

OPC Msg Counters

Poll Counters

Trap Counters

Trigger Counters

Troubleshooting ASN.1 files

Use of characters

Period, underscore, and hyphen

Capitalization

Table construction

Duplicate type definitions

Object identifier format

Ignored IMPORT definitions

NerveCenter UNIX Shell/DOS Prompt Commands

client

dbwizard

importutil

installdb

ipsweep

mibcomp

ncadmin

nccmd

ncserver

ncstart

ncstop

ovpa

paserver

semsopca

serializedb

trapgen

NerveCenter Command Line Interface

Entering a Single Command in a UNIX Shell or a DOS Prompt

Entering Multiple Commands in an Interactive Session

Running a script that contains one or more commands