Managing NerveCenter
-
Error Messages - User Interface Messages -
Error Messages
Error Messages
User Interface Messages
All NerveCenter error messages are written to the Event Log. To view messages in the Event Log:
- In Windows: Run the Event Viewer and display the Application log. Each error message is listed as a line in the log.
- In UNIX: Read the ASCII file /var/adm/messages with a text editor or a command such as "more."
Each error description is formatted in the following way:
Category error_message_number: message: [code_number]
Each message is assigned a category, which has a corresponding number. The line listed in the log uses a number to indicate a category, as follows:
Error Message Categories
Number
|
Category
|
---|
1 |
NC Server Manager |
2 |
NC Alarm Manager |
3 |
NC Trap Manager |
4 |
NC Poll Manager |
5 |
NC Action Manager |
6 |
NC Protocol Manager |
7 |
NC PA Resync Manager |
8 |
NC Service |
9 |
NC Inform NerveCenter Manager |
10 |
NC OpC Manager |
11 |
NC LogToFile Manager |
12 |
NC FlatFile Manager |
13 |
NC Alarm Filter Manager |
14 |
NC Deserialize Manager |
15 |
NC LogtoDB Manager |
16 |
NC DB Manager |
17 |
NC Inform OV |
11
The error message number indicates the type of error. The error message numbers are organized as follows:
Error Message Numbers
Number Range
|
Type of Error
|
---|
0-999 |
Users should call customer support. |
1000-1999 |
User can resolve the problem. |
2000-2999 |
User is warned of an event. |
3000-3999 |
User is given an informational message. |
The error messages are explained in the following sections: