Managing NerveCenter - Error Messages - Error Messages - Trap Manager Error Messages -
Server Manager Error Messages      OpenView Configuration Error Messages (UNIX)

Trap Manager Error Messages

Following is a list of Trap Manager error messages.

Trap Manager Error Messages

Error Number Error Resolution

1

Error in TrapManagerWnd::Initialize - failed to create GetHostByAddr thread.

2

Error in TrapManagerWnd::LaunchTrapper - failed to create trapper process.

3

Error in TrapManagerWnd::CreateCheckTrapperThread - failed to create new thread.

5

Error in TrapManagerWnd::InitializeMSTrapService - failed to get proc address.

6

Error in TrapManagerWnd::InitializeMSTrapService - error from SnmpMgrTrapListen (last error).

7

Error in TrapManagerWnd::InitializeMSTrapService - failed to create trap listen thread.

8

Error in TrapManagerWnd::Initialize - Failed to create trap stream socket.

9

Error in TrapManagerWnd::Initialize - Failed to listen on trap stream socket.

10

Error in TrapManagerWnd::OnTraceTraps - Failed to create trace file for traps.

1001

CTrapManagerWnd::OnTrapExist - gethostbyname from trap data with snmptrap failed for value.

1002

Error in trap service or trap service down.

Check SNMP service under Windows.

1003

CTrapManagerWnd::OnInvalidSignature - Error in receiving data on NC socket.

Check for consistency in version numbers of trapper and NerveCenter executables.

1004

Expected MSTRAP or OVTRAP in NerveCenter configuration settings.

Reinstall NerveCenter and make sure you choose appropriate platform integration.

2001

MS Trap service threw exception in GetTrap.

Make sure you aren't accidently making SNMP get requests to port 162.

2002

Error processing trap data.

Make sure you aren't accidently making SNMP get requests to port 162.

3001

Trap Manager Initialization successfully finished.

3002

Check Trapper -- Trapper process died. restarting Trapper.


NerveCenter installation Error Messages (UNIX)

Following is a list of NerveCenter installation error messages.

NerveCenter Installation Error Messages (UNIX)

Error Resolution

Space under dirname is INSUFFICIENT to install Open NerveCenter

Free up space in the file system by removing files, or choose another place for installation.

The directory dirname must reside on a local disk

The directory you specified for Open NerveCenter installation is on a disk that is not on the local file system. Pick a new directory or re-mount the disk.

Write permission is required by root for dirname directory

The directory you specified for Open NerveCenter installation does not have write permission for root. Choose another directory or change the permissions.

Please create the desired destination directory for NerveCenter and re-run the installation script

The directory you specified for Open NerveCenter installation does not exist. Choose another directory or create the original.

Invalid mount point

The installation script could not find the CD-ROM drive and prompted you for its location. The path you specified was not valid. Verify that the drive exists, is mounted, and is configured correctly.

ProcessName is running on the system. Please exit from (or kill) processName process.

The installation script found that the nervectr or ovw process was running. Exit from or kill the process and re-run the installation script.

These processes must be stopped before Open NerveCenter can be installed. Please kill these processes and re-run the installation script.

The installation script found processes that need to be killed before installation, asked if you wanted it to stop them, and you said no. You must manually exit from or kill the processes and re-run the installation script.

hostname is not a valid host name

The host that you provided to the script for integration with another application is not a valid host. Check the name of the host (capitalization, spelling, and so on) and try again.

hostname does not have OpenView installed on it.

Before configuring an OpenView host for Open NerveCenter's integration with Open LANAlert or OperationsCenter, OpenView must already be installed on the host. Stop your Open NerveCenter installation and review the prerequisites.

OpenView has not been configured on this system yet.

Before configuring an OpenView host for Open NerveCenter's integration with LANAlert or OperationsCenter, you must have already done the basic OpenView configuration for the host. Rerun the installation script, make sure to answer "Yes" when questioned whether you want to configure OpenView for this host, and then proceed with your integration with other applications.

I don't know how to install on this architecture

Installation is supported for HP-UX and Solaris. The script issues this message if attempting to install on an architecture that is not in this set.

Can't cd to installation_path/userfiles

Make sure the directory exists and has appropriate permissions.

Can't open hostname.conf

The script couldn't create the file or couldn't open an existing configuration file. Check installation_path/userfiles to make sure that root has permission to write in this directory, that hostname.conf has read permission set, if it exists, and that localhost.conf exists and has read permission set.

Can't create hostname.ncdb
Can't create hostname.node

The script was attempting to create the indicated file by copying data from another file. Check installation_path/userfiles to make sure that root has permission to write in this directory, and that localhost.ext exists and has read permission set.

Can't open /etc/rc
Couldn't re-create /etc/rc
Couldn't modify /etc/rc

The script couldn't modify /etc/rc to call the Open NerveCenter rc script. Edit the file and add a line that executes installation_path/bin/rc.openservice. There's no need to rerun the installation script after this correction.

Can't append to /etc/rc.local

The script couldn't modify /etc/rc.local to call the Open NerveCenter rc script. Edit the file and add a line that executes installation_path/bin/rc.openservice. There's no need to rerun the installation script after this correction.

Can't create /etc/rc2.d/K94ncservice on Solaris

Can't create /etc/rc2.d/K940ncservice on HP-UX

The script couldn't create the Open NerveCenter rc script /etc/rc2.d/K94ncservice on Solaris or K940ncservice on HP-UX

. Copy installation_path/bin/rc.openservice to /etc/rc2.d//K94ncservice on Solaris or K940ncservice on HP-UX

. There's no need to rerun the installation script after this correction.

An error occurred in trying to contact the Server "hostname". As a result, the information that you have specified cannot be used to complete this NIS update.
Unable to modify filename. It doesn't exist!
Unable to modify filename. File size is 0!

The script was attempting to update system services and failed. Correct the specific error (perhaps the host name or file name was entered incorrectly) and rerun the script. If the error isn't easily corrected, you can edit /etc/services yourself. Make sure that the following lines are included in the file:

SNMP 161/udp
SNMP-trap 162/udp

If you're running NIS, be sure to make these changes on the NIS server, change to the NIS directory, and run make services.



Server Manager Error Messages OpenView Configuration Error Messages (UNIX)
29 July 2003