Error
Number
|
Error
|
Resolution
|
---|
1 |
Error in TrapManagerWnd::Initialize - failed to create GetHostByAddr thread. |
|
2 |
Error in TrapManagerWnd::LaunchTrapper - failed to create trapper process. |
|
3 |
Error in TrapManagerWnd::CreateCheckTrapperThread - failed to create new thread. |
|
5 |
Error in TrapManagerWnd::InitializeMSTrapService - failed to get proc address. |
|
6 |
Error in TrapManagerWnd::InitializeMSTrapService - error from SnmpMgrTrapListen (last error). |
|
7 |
Error in TrapManagerWnd::InitializeMSTrapService - failed to create trap listen thread. |
|
8 |
Error in TrapManagerWnd::Initialize - Failed to create trap stream socket. |
|
9 |
Error in TrapManagerWnd::Initialize - Failed to listen on trap stream socket. |
|
10 |
Error in TrapManagerWnd::OnTraceTraps - Failed to create trace file for traps. |
|
1001 |
CTrapManagerWnd::OnTrapExist - gethostbyname from trap data with snmptrap failed for value. |
|
1002 |
Error in trap service or trap service down. |
Check SNMP service under Windows. |
1003 |
CTrapManagerWnd::OnInvalidSignature - Error in receiving data on NC socket. |
Check for consistency in version numbers of trapper and NerveCenter executables. |
1004 |
Expected MSTRAP or OVTRAP in NerveCenter configuration settings. |
Reinstall NerveCenter and make sure you choose appropriate platform integration. |
2001 |
MS Trap service threw exception in GetTrap. |
Make sure you aren't accidently making SNMP get requests to port 162. |
2002 |
Error processing trap data. |
Make sure you aren't accidently making SNMP get requests to port 162. |
3001 |
Trap Manager Initialization successfully finished. |
|
3002 |
Check Trapper -- Trapper process died. restarting Trapper. |
|
Error
|
Resolution
|
---|
Space under dirname is INSUFFICIENT to install Open NerveCenter |
Free up space in the file system by removing files, or choose another place for installation. |
The directory dirname must reside on a local disk |
The directory you specified for Open NerveCenter installation is on a disk that is not on the local file system. Pick a new directory or re-mount the disk. |
Write permission is required by root for dirname directory |
The directory you specified for Open NerveCenter installation does not have write permission for root. Choose another directory or change the permissions. |
Please create the desired destination directory for NerveCenter and re-run the installation script |
The directory you specified for Open NerveCenter installation does not exist. Choose another directory or create the original. |
Invalid mount point |
The installation script could not find the CD-ROM drive and prompted you for its location. The path you specified was not valid. Verify that the drive exists, is mounted, and is configured correctly. |
ProcessName is running on the system. Please exit from (or kill) processName process. |
The installation script found that the nervectr or ovw process was running. Exit from or kill the process and re-run the installation script. |
These processes must be stopped before Open NerveCenter can be installed. Please kill these processes and re-run the installation script. |
The installation script found processes that need to be killed before installation, asked if you wanted it to stop them, and you said no. You must manually exit from or kill the processes and re-run the installation script. |
hostname is not a valid host name |
The host that you provided to the script for integration with another application is not a valid host. Check the name of the host (capitalization, spelling, and so on) and try again. |
hostname does not have OpenView installed on it. |
Before configuring an OpenView host for Open NerveCenter's integration with Open LANAlert or OperationsCenter, OpenView must already be installed on the host. Stop your Open NerveCenter installation and review the prerequisites. |
OpenView has not been configured on this system yet. |
Before configuring an OpenView host for Open NerveCenter's integration with LANAlert or OperationsCenter, you must have already done the basic OpenView configuration for the host. Rerun the installation script, make sure to answer "Yes" when questioned whether you want to configure OpenView for this host, and then proceed with your integration with other applications. |
I don't know how to install on this architecture |
Installation is supported for HP-UX and Solaris. The script issues this message if attempting to install on an architecture that is not in this set. |
Can't cd to installation_path/userfiles |
Make sure the directory exists and has appropriate permissions. |
Can't open hostname.conf |
The script couldn't create the file or couldn't open an existing configuration file. Check installation_path/userfiles to make sure that root has permission to write in this directory, that hostname.conf has read permission set, if it exists, and that localhost.conf exists and has read permission set. |
Can't create hostname.ncdb Can't create hostname.node |
The script was attempting to create the indicated file by copying data from another file. Check installation_path/userfiles to make sure that root has permission to write in this directory, and that localhost.ext exists and has read permission set. |
Can't open /etc/rc Couldn't re-create /etc/rc Couldn't modify /etc/rc |
The script couldn't modify /etc/rc to call the Open NerveCenter rc script. Edit the file and add a line that executes installation_path/bin/rc.openservice. There's no need to rerun the installation script after this correction. |
Can't append to /etc/rc.local |
The script couldn't modify /etc/rc.local to call the Open NerveCenter rc script. Edit the file and add a line that executes installation_path/bin/rc.openservice. There's no need to rerun the installation script after this correction. |
Can't create /etc/rc2.d/K94ncservice on Solaris
Can't create /etc/rc2.d/K940ncservice on HP-UX |
The script couldn't create the Open NerveCenter rc script /etc/rc2.d/K94ncservice on Solaris or K940ncservice on HP-UX
. Copy installation_path/bin/rc.openservice to /etc/rc2.d//K94ncservice on Solaris or K940ncservice on HP-UX
. There's no need to rerun the installation script after this correction. |
An error occurred in trying to contact the Server "hostname". As a result, the information that you have specified cannot be used to complete this NIS update. Unable to modify filename. It doesn't exist! Unable to modify filename. File size is 0! |
The script was attempting to update system services and failed. Correct the specific error (perhaps the host name or file name was entered incorrectly) and rerun the script. If the error isn't easily corrected, you can edit /etc/services yourself. Make sure that the following lines are included in the file:
SNMP 161/udp SNMP-trap 162/udp
If you're running NIS, be sure to make these changes on the NIS server, change to the NIS directory, and run make services. |