Managing NerveCenter - Managing NerveCenter Alarm Actions - Troubleshooting: Managing Alarm Actions -
Specifying Settings for Log Management      Managing NerveCenter Web Integration

Troubleshooting: Managing Alarm Actions

The following list contains some common problems users have when using alarm actions.

NerveCenter is not sending SMTP mail notifications

Problem: A SMTP Server is not specified.

Solution: Specify a SMTP host under the Actions tab of the NerveCenter Administrator.

See Specifying an SMTP Server for Mail Notification.

Microsoft mail notifications are not being sent as NerveCenter

Problem: An incorrect Microsoft Exchange profile is specified.

Solution: Create a correct Microsoft Exchange profile and specify the profile under the Actions tab of the NerveCenter Administrator.

See Configuring NerveCenter to Send Microsoft Mail.

NerveCenter is not dialing pages correctly

Problem: The dialing properties are incorrect.

Solution: Set the correct dialing properties for paging under the Actions tab of the NerveCenter Administrator.

See Setting Dialing Properties for Paging Notification on Windows or Setting Dialing Properties for Paging Notification on UNIX.

The logs created by my behavior models are using too much disk space

Problem: The size limits for NerveCenter logging actions are too high.

Solution: Set the maximum sizes to an adequate limit.

See Specifying Settings for Log Management.