Managing NerveCenter - Managing NerveCenter Web Integration - How to Start and Stop the NerveCenter Web Collector -
Managing NerveCenter Web Integration      Managing the Database

How to Start and Stop the NerveCenter Web Collector

During a typical installation, the NerveCenter Web Collector is installed as a Windows service or UNIX daemon. Therefore, whenever you boot the host machine, the NerveCenter Web Collector will automatically start.

There may be times when you want to start or stop the NerveCenter Web Collector manually. The procedure depends on your operating system:

Starting and Stopping the NerveCenter Web Collector in UNIX

During a typical installation, the NerveCenter Web Collector is installed as a daemon. Therefore, whenever you boot the host machine, the NerveCenter Web Collector will automatically start.

However, there may be times when you want to start or stop the NerveCenter Web Collector manually.

Starting and Stopping the NerveCenter Web Collector in Windows

During a typical installation, the NerveCenter Web Collector is installed as a Windows service. Therefore, whenever you boot the host machine, the NerveCenter Web Collector will automatically start.

To stop and start the NerveCenter Web Collector, you must use the Services Applet found in the Windows Control Panel. See your Windows documentation for more details on starting and stopping services.

If NerveCenter web support was installed on a machine with a supported web server installed and running, NerveCenter Setup (or the installation script on UNIX) already configured your web server. Users should be able to connect immediately.

If NerveCenter web support was installed on a machine without an installed and running web server, you must configure your web server by doing the following:

  1. Set up a NerveCenter directory that links to the Web subdirectory in the NerveCenter installation directory and that has read access.
  2. Set up a NerveCenterCGI directory that links to the Web\CGI subdirectory in the NerveCenter installation directory and that has read and execute access.
  3. Make sure that either index.html or default.htm are supported as default documents.

The following sample procedure illustrates how to configure Internet Information Server (IIS) on Windows to support NerveCenter.

 
  To configure Internet Information Server on Windows NT:

  1. Start the Internet Service Manager.
  2. Select Service Properties for the server you chose when you installed NerveCenter.
  3. Select the Directories tab.
  4. Create the NerveCenter directory that links to the Web subdirectory by doing the following:
    1. Select Add.
    2. In the Directory field, type the full path of the Web subdirectory.

      For example, if you installed in the default location, the path would be C:\Program Files\OpenService\NerveCenter\Web.

    3. In the Alias field, type NerveCenter.
    4. On the Access panel, select the Read check box.
    5. Select OK.
  1. Create the NerveCenterCGI directory that links to the Web\CGI subdirectory by doing the following:
    1. Select Add.
    2. In the Directory field, type the full path of the Web subdirectory.

      For example, if you installed in the default location, the path would be C:\Program Files\OpenService\NerveCenter\Web\CGI.

    3. In the Alias field, type NerveCenterCGI.
    4. On the Access panel, select the Read and Execute check boxes.
    5. Select OK.
  2. Check the Enable Default Document check box.
  3. If the Default Document(s) field doesn't already include index.html and default.htm, add them. Separate multiple entries in this field with commas.
  4. If Web publishing is off, turn on the web server.

On Windows 2000 and XP machines, IIS should be configured automatically when you select Web Support during installation. However, you should confirm that the settings are correct.

 
  To confirm IIS is configured on Windows 2000 and XP:

  1. Open the Internet Information Services dialog box by selecting Start > Settings > Control Panel > Administration Tools > Internet Service Manager.
  2. On the Tree tab, expand the name of the server on which you have installed NerveCenter Server.
  3. Expand Default Web Site and select NerveCenter.
  4. Select Action > Properties.

    The NerveCenter Properties dialog box opens.

  1. Confirm the following on the Virtual Directory tab:
    1. The Local Path is C:\Program Files\OpenService\NerveCenter\Web, if you installed in the default location
    2. The Read check box is selected.
    3. Scripts and Executables is selected from the Execute Permissions list.
  2. Click OK to close the NerveCenter Properties dialog box.
  3. Repeat steps 3 and 4 this time selecting NerveCenterCGI.
  4. Confirm the following on the Virtual Directory tab:
    1. The Local Path is C:\Program Files\OpenService\NerveCenter\Web\CGI, if you installed in the default location
    2. The Read check box is selected.
    3. Scripts and Executables is selected from the Execute Permissions list.
  5. Close the Internet Information Services dialog box.

If the NerveCenter and NerveCenterCGI directories were not created during installation, you can create them using the Virtual Directory Creation Wizard.

 
  To create the NerveCenter and NerveCenterCGI directories on Windows:

  1. From the Internet Information Services dialog box, select Default Web Site.

    For instructions on accessing the Internet Information Services dialog box, see To confirm IIS is configured on Windows 2000 and XP:.

  2. Select Action > New > Virtual Directory.

    The Virtual Directory Creation Wizard opens.

  3. Click Next.

    The Virtual Directory Alias dialog box appears.

  4. In the Alias field, enter NerveCenter and click Next.

    The Web Site Content Directory dialog box appears.

  5. In the Directory field, enter NerveCenterInstallationPath\Web and click Next.

    The Access Permission dialog box appears.

  6. Select the Read and Execute checkboxes and click Next.
  7. Click Finish.
  8. Repeat step 2 through step 7 to create a virtual directory named NerveCenterCGI with the Web Site Content Directory NerveCenterInstallationPath\Web\CGI.

    You may also need to create virtual directories for the subdirectories in NerveCenterInstallationPath\Web (Conf and Help)

 
  To configure an Apache web server:

Edit the httpd.conf file as follows:

  1. Edit the file to use port 80.
  2. Add the following lines (for UNIX, change C:/Program Files/OpenService/ to /opt/OSInc):
       Alias /NerveCenter/ "C:/Program Files/OpenService/NerveCenter/web/"
       
       <Directory "C:/Program Files/OpenService/NerveCenter/web">
        Options Indexes FollowSymLinks MultiViews IncludesNoExec
        AddOutputFilter Includes html
        AllowOverride None
        Order allow,deny
        Allow from all
       </Directory>
       
       ScriptAlias /NerveCenterCGI/
       "C:/ProgramFiles/OpenService/NerveCenter/web/cgi/"
       
       <Directory "C:/Program Files/OpenService/NerveCenter/web/cgi">
        AllowOverride None
        Options None
        Order allow,deny
        Allow from all
       </Directory>

By entering http://server/NerveCenter in a standard web browser, where server is the name of the machine on which your web server is running, users can now monitor a network.

Managing NerveCenter Web Integration Managing the Database
29 July 2003