Upgrading to NerveCenterTM 3.8 - Upgrading from NerveCenter 3.6 or 3.7 - Overview of the Upgrade Process -
Upgrading from NerveCenter 3.6 or 3.7      Setting Up Your Environment

Overview of the Upgrade Process

This book should be used in conjunction with Installing NerveCenter.

NerveCenter comes with two tools that you can use to modify or upgrade your NerveCenter database:

Whether upgrading from NerveCenter v3.6 or v3.7, the following table summarizes the upgrade process for UNIX and Windows:

Upgrade at a Glance

Platform Summary

UNIX

You should stop all processes and back up or copy your files to a safe location.

Windows

You should stop all processes, export (serialize) your database, and back up or copy your files to a safe location.

You must manually upgrade the database as follows:


       You must serialize your Access database before you install NerveCenter 3.8.

When you upgrade NerveCenter, you go through the following process:

  1. Set up your environment.
  2. Stop all NerveCenter applications, services (Windows), and processes.
  3. Export any data you want to save.
  4. Back up or copy to a safe location any files you want to save.
  5. Remove the old NerveCenter installation.
  6. Run the installation script (UNIX) or Setup (Windows).
  7. Upgrade or restore the data and files you want to use with NerveCenter.

The following sections describe these steps in detail:


Upgrading from NerveCenter 3.6 or 3.7 Setting Up Your Environment
29 July 2003