Upgrading to NerveCenterTM 3.8
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Upgrading from NerveCenter 3.6 or 3.7 - Setting Up Your Environment -
Overview of the Upgrade Process
Stopping NerveCenter Applications, Services, and Processes
Setting Up Your Environment
Use the following checklists to set up your environments before you upgrade NerveCenter.
NerveCenter 3.8 supports the SNMP v3 protocols. If you intend to manage SNMP v3 agents, you must use NerveCenter as your trap source. This means that the Microsoft or OpenView trap services must be turned off and disabled on your system. Though these services may be running for v3.6 or v3.7, you must disable them prior to installing NerveCenter 3.8 if you want to manage SNMP v3 agents.
If you need detailed instructions for doing any of the following, see Installing NerveCenter.
Checklist for Preparing Your UNIX Environment Before Upgrading
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Items to Check
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- The machines on which I am upgrading NerveCenter meet the system requirements for this release (see the Release Notes).
- I can access and write to the directory in which I want to upgrade NerveCenter.
- I am logged in as root.
- I have created the ncadmins and ncusers groups, and the nervectr user, who is a member of ncadmins. (These groups should already exist on your system because they were required for the existing version of NerveCenter.)
- If I am installing on HP-UX, I have made sure that HP Services, nfile, and maxfiles are configured appropriately.
- If I am integrating NerveCenter with HP OpenView, then I should do one of the following:
- If I want to manage SNMP v3 agents, I must disable ovtrapd. OpenView should be running on this machine.
- If I do not intend to manage SNMP v3 agents, OpenView and
ovtrapd should be running on this machine.
- If I am integrating NerveCenter with Tivoli TME, it is installed on this machine.
- If I am integrating NerveCenter with a Web server, I am familiar with the server's location and configuration files.
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Checklist for Preparing Your Windows Environment Before Upgrading
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Items to Check
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- The machines on which I am upgrading NerveCenter meet the system requirements for this release (see the Release Notes).
- If I am going to use a SQL database, the correct version of SQL Server as stated in the Release Notes is installed and running.
- If I am going to use an SQL database, I have an account with system administrator (sa) rights.
- I can access and write to the directory in which I want to upgrade NerveCenter.
- I am logged in as Administrator or a member of the Administrators group.
- If I am installing the server on Windows, the machine on which I am installing it has a fixed IP address.
- If I want NerveCenter to manage SNMP v2c or v3 agents, then the Microsoft SNMP trap service must be turned off and disabled on the installation machine. The Microsoft SNMP service must be installed, but it does not have to be running.
- If I am integrating NerveCenter with HP OpenView, then I should do one of the following:
- If I want to manage SNMP v3 agents, I must disable ovtrapd. OpenView should be running on this machine.
- If I do not intend to manage SNMP v3 agents, OpenView and
ovtrapd should be running on this machine.
- If I am integrating NerveCenter with CA Unicenter TNG, it is installed on this machine.
- If I am integrating NerveCenter with a Web server, I am familiar with the server's location.
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After you determine that you have met the prerequisites for upgrading, go on to the next step. See Stopping NerveCenter Applications, Services, and Processes.