Upgrading to NerveCenter^TM 3.8 - Upgrading from NerveCenter 3.6 or 3.7 - Stopping NerveCenter Applications, Services, and Processes -
Setting Up Your Environment      Exporting Your Data

Stopping NerveCenter Applications, Services, and Processes

Before you upgrade, you should stop all of your NerveCenter applications, services, and processes.

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   Do this before you export and back up your data and files so you can be sure that you preserve the most current information.

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  To shut down NerveCenter applications and processes on UNIX:

1. Exit (don't just minimize) any applications that are visible.
2. Stop any NerveCenter or Wind/U processes that are running.

   Some possible processes you might need to stop include ncserver, ovpa, paserver, webcollector, trapper, client, and ncadmin.

   See your UNIX documentation if you need more detailed instructions. If you reboot the machine before you complete the upgrade process, any daemon processes will restart automatically.

Your NerveCenter applications and processes have been stopped. You can now back up any files you want to preserve. See Backing Up Your NerveCenter Data and Files.

 
  To shut down NerveCenter applications and services on Windows:

1. Exit (don't just minimize) any applications that are visible.
2. Stop any NerveCenter services that are running by doing the following:
   1. From the Control Panel, open the Services applet.
   2. For each NerveCenter service that is running, select the service and then select Stop.
   3. Exit the Services applet.

      If you reboot the machine before you complete the upgrade process, any services that are configured to start automatically will do so.

3. Stop any other processes that are running.

   Some possible processes you might need to stop include ovpa, paserver, and webcollector. You can use the Windows Task Manager to view processes that are still running.

   You can also use the Task Manager to end processes that are running on your user desktop, but not on the service desktop. See step 2 to stop services.

Your NerveCenter applications and processes have been stopped. You can now export any data you want to preserve. See Exporting Your Data.