Upgrading to NerveCenter^TM 3.8 - Upgrading from NerveCenter 3.6 or 3.7 - Installing NerveCenter 3.8 -
Removing NerveCenter 3.6 or 3.7      Upgrading and Restoring Your Data

Installing NerveCenter 3.8

Now that you have set up your system, stopped any processes that might have been running, exported and backed up your data, and removed the older version of NerveCenter, you can install NerveCenter 3.8.

You must upgrade all components at the same time. For example, you cannot use a NerveCenter 3.6 Client with the NerveCenter 3.8 Server.

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   For more detailed installation instructions, refer to the Installing NerveCenter guide.

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  To install NerveCenter 3.8 on UNIX:

1. Mount the NerveCenter 3.8 CD-ROM.

   On HP-UX, use the following command:

   
       mount -F cdfs -o cdcase CDROMdevice localMountpoint

   For example,

   
       mount -F cdfs -o cdcase /dev/dsk/c0t2d0 /cdrom
2. cd to mountpoint/BIN.
3. If you are going to do a silent install (in other words, use ncinput to specify your installation options), do the following steps. Otherwise, skip to step 4.
   1. Open ncinput in a text editor.
   2. Edit ncinput, using the examples in the file as a guide.
   3. Save ncinput to your local system.
   4. From the bin directory, type one of the following (replacing path with the location of your ncinput file). Then, press Enter.
      • ./INSTALL.SH path/ncinput (Solaris)
      • ./INSTALL.SH\;1 path/ncinput (HP)

        The script installs NerveCenter, using the options you specified in ncinput. Skip to step 5.

1. Run the NerveCenter install script:
   1. Type one of the following. Then, press Enter.
      • ./INSTALL.SH (Solaris)
      • ./INSTALL.SH\;1 (HP)
   2. Specify your installation options at the prompts.

      The script displays a default with each prompt. Choose the appropriate responses for your installation.

2. The script installs NerveCenter, using the options you specified. If you had any problems, look at the ncinst_log file (in the directory where you installed NerveCenter), review the options and any error messages, fix the problem, and rerun the installation script.

After Setup has completed successfully, you are ready to start NerveCenter.

 
  To install NerveCenter 3.8 on Windows:

1. If you are going to do a silent install (in other words, use setup.iss to specify your installation options), do the following steps. Otherwise, skip to step 2.
   1. Create a source directory and copy all of the installation files from the CD-ROM to the source directory.
   2. Open setup.iss in a text editor and edit it, using the examples in the file as a guide.
   3. Save setup.iss.
   4. At a command prompt, cd to the source directory.
   5. Type the following; then, press Enter.

      setup -s

      Setup installs NerveCenter, using the options you specified in setup.iss. Skip to step 3.

2. If you are going to use the installation wizard:
   1. In the Control Panel, select Add/Remove Programs.
   2. Select Install.
   3. Insert the NerveCenter CD-ROM and select Next.

      The NerveCenter Setup program should start automatically. If it does not, an error message tells you that Windows was unable to locate the installation program. If this occurs, select the Browse button to locate the setup.exe file on the NerveCenter CD.

   4. Select Finish to start the installation.
   5. Specify your installation options when the installation wizard prompts you for them.

      If you are installing over an existing version, Setup displays the currently-installed options. If not, Setup displays a default with each prompt.

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         When asked whether you want DBWizard to set up your database after installation, leave the default selection of No.

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      Setup installs NerveCenter, using the options you specified.

3. If you had any problems, look at the Event Log, review the options and any error messages, fix the problem, and rerun Setup.

Though the Windows Setup has completed successfully, you are not yet ready to start using NerveCenter. See Upgrading and Restoring Your Data for tasks you need to do to finish the upgrade.