Installing NerveCenter
-
Preface - Overview of the Open NerveCenter Documentation and Help -
Overview of this book
Accessing the Open NerveCenter Web Site
Overview of the Open NerveCenter Documentation and Help
Welcome to the Open NerveCenter support system -- designed to give you the answers you need. This documentation explains important in-depth concepts, describes how to use NerveCenter, and provides answers to specific questions.
Refer to the following for more information:
Viewing the Online Documentation
NerveCenter provides the complete set of books in HTML format. You must have a Web browser to view the HTML documents. You can use either Netscape Navigator or Microsoft Internet Explorer. Using other browsers can limit your ability to take advantage of documentation features such as full-text search. Refer to Release Notes for the browser versions supported with this release.
You can display the HTML documents:
- From the Start menu by selecting
Programs, then OpenService NerveCenter, then Online Documentation (Windows)
- Opening the file
index.html in a browser (UNIX). The index.html file is located in your installation\docs directory.
- By selecting
Online Documentation from the Help menu in NerveCenter Client or NerveCenter Administrator.
When you have the online documentation displayed in your browser, select the document you want to view from the tree in the left pane.
To facilitate navigation within the documentation files, each topic provides the name and a hypertext link to its previous and next topic, as well as to the book, chapter, and heading in which the topic is located. This information is displayed at the top of each page.
If you are not sure what book you need, use the full-text search feature to enter one or more terms and then search for topics that contain the text you entered.
Instructions on using the online documentation and search feature can be accessed from the How to use this documentation link in the browser's window.
The following table lists the documents that ship with NerveCenter.
The NerveCenter Library
|
Book Title
|
Description
|
Application
|
Audience
|
PDF for Print
|
|---|
Release Notes |
Describes the features that are new in NerveCenter v3.8 and includes up-to-date information, software support, corrections, and instructions. |
All |
All |
relnotes.pdf |
Getting a Quick Start with NerveCenter |
Provides a preview prior to installing and configuring NerveCenter for your network. Takes approximately one to two hours to complete. |
All |
New users |
qckstart.pdf |
Upgrading to NerveCenter 3.8 |
Explains how to upgrade your current version of NerveCenter to NerveCenter 3.6. |
All |
Installation team |
upgrading.pdf |
Installing NerveCenter |
Helps you plan and carry out your NerveCenter installation. Use the Release Notes in conjunction with this book. |
All |
Installation team |
install.pdf |
Managing NerveCenter |
Explains how to customize and tune NerveCenter after it has been installed. |
NerveCenter Administrator |
Administrator |
managing.pdf |
Integrating NerveCenter with a Network Management Platform |
Explains how to integrate NerveCenter with one or more supported network management platforms. |
NerveCenter Administrator |
Administrator |
integrating.pdf |
Learning How to Create Behavior Models |
Provides step-by-step instructions with examples for creating new behavior models. |
NerveCenter Client |
Users with administrative privileges |
learning.pdf |
Designing and Managing Behavior Models |
Explains behavior models in depth, how to create new models or modify existing ones, and how to manage your models. |
NerveCenter Client |
Users with administrative privileges |
design.pdf |
Monitoring Your Network |
Explains how NerveCenter works and how you can monitor your network most effectively. |
NerveCenter Client and Web Client |
Users |
monitor.pdf |
Behavior Models Cookbook |
Describes each behavior model shipped with Open NerveCenter. |
NerveCenter Client |
Users with administrative privileges |
cookbook.pdf |
Open NerveCenter: Downstream Alarm Suppression |
White paper that explains how NerveCenter handles downstream alarm suppression. |
NerveCenter Client |
Users with administrative privileges |
downstream.pdf |
NerveCenter 3.8: An Overview |
White paper that describes the components of NerveCenter and explains how these components interact with each other. You will also learn how NerveCenter interacts with external software, such as a network management platform. |
NerveCenter Client and Administrator |
Administrator and users with administrative privileges |
NCOverview.pdf |
NerveCenter Integration with Micromuse Netcool/OMNIbus |
White paper that describes how NerveCenter works with Micromuse Netcool/OMNIbus to help enterprises monitor the status of their networks. |
NerveCenter Client and Administrator |
Administrator and users with administrative privileges |
netcoolIntegrate.pdf |
NerveCenter: Node Classification |
White paper that describes how NerveCenter classifies the SNMP version of a node. |
NerveCenter Client |
Administrator and users with administrative privileges |
nodeclass.pdf |
Quick reference cards |
PDF only. NerveCenter quick reference cards provide convenient reference material for some of the more common NerveCenter tasks. The following cards are provided: |
NerveCenter Client and Administrator |
All |
quickreference. pdf |
Printing the Online Documentation
The NerveCenter books, papers, and quick reference cards in the library are also available as Portable Document Format (PDF) files that you can open and print.
You must have Adobe Acrobat Reader installed to open or print the PDF files. You can download Reader free of charge from Adobe's Web Site at the following address: http://www.adobe.com
All PDF files are located in your installation\docs directory. The three quick reference cards are consolidated in one file named quickreference.pdf.
In addition to the files in the installation\docs directory, four PDF files are also located in the root directory of your CD so you can print them prior to installation. These four books are: Getting a Quick Start with NerveCenter (qckstart.pdf), Installing NerveCenter (install.pdf), Release Notes (relnotes.pdf), and Upgrading to NerveCenter 3.8 (upgrade.pdf).
UNIX Man Pages for NerveCenter Commands
On UNIX systems, you can use NerveCenter man pages to find reference and usage information about NerveCenter commands that you view from the UNIX shell as you would any other system man page.
When you specify documentation during NerveCenter installation, the script installs nroff-tagged man pages and automatically updates your system's MANPATH environment variable to point to the NerveCenter man page directory.
Getting Help While Working in NerveCenter
On UNIX and Windows, use NerveCenter online help to get immediate answers to your questions about particular fields and windows. You can access help topics from the Help menu in any NerveCenter application. In addition, context-sensitive help is available for NerveCenter windows and dialog boxes. If you are using Windows, you can also obtain context-sensitive help for data-entry fields.
The following table describes the ways context-sensitive help can be invoked:
Methods for Getting Help
|
Platform
|
Screen-level Help
|
Field-level Help
|
|---|
Windows |
Select the Help button in any window to display general information about the window. |
Select a data-entry field and then press F1 or Shift+F1 to display information about the field. |
UNIX |
Press F1 or select the Help button in any window to display general information about the window. |
No context-sensitive field-level help is available. Descriptions of data-entry fields are available in the help topics. |
To view NerveCenter help files on UNIX, we recommend that you set your system fonts to medium or large. If the help topics still do not display correctly, choose Large Font from the Options menu in the help window.