Designing and Managing Behavior Models - NerveCenter Support for SNMP v3 - SNMP v3 Operations Log - Signing a Log for SNMP v3 Errors Associated with Your Client -
SNMP v3 Operations Log      SNMP Error Status

Signing a Log for SNMP v3 Errors Associated with Your Client

Whenever an SNMP v3 operation is requested or an error occurs while attempting an SNMP v3 operation, the NerveCenter Server logs a message to a file. If you are logged in to the NerveCenter Client that initiated the request causing a logged condition, NerveCenter displays a dialog box with the error that is logged.

Operations Log Error in Server Dialog Box for Your Client

v3oplogmessageClienta

Users with administrator rights can acknowledge a logged condition from NerveCenter Client by signing the Operations log. Signing the log causes the icon to turn green in all connected Clients/Administrators.

You can also dismiss the dialog box without acknowledging the error condition. If you are logged on with user rights rather than administrator rights, your only option is to dismiss the dialog box; you cannot sign the Operations log.

 
  To sign the Operations log:

  1. After viewing the message that NerveCenter displays on your screen, check the Sign the log and dismiss errors checkbox.
  2. Select OK.

    The icon in the Status Bar turns green for all Clients or Administrators connected to the designated NerveCenter Server. You can later view this message again in the Operations log. This file, named v3messages.log, resides in the NerveCenter installation log directory. The file can be viewed in a text editor or word processor.

 
  To dismiss the Error in Server dialog box:

Signing a Log for SNMP v3 Errors Associated with a Remote Client or Administrator

Whenever an error occurs while attempting an SNMP v3 operation, the NerveCenter Server logs a message to a file. If you are logged on to some remote NerveCenter Client (one that did not initiate the error condition), you see a red icon in the status bar.

Users with administrator rights can acknowledge a logged condition from NerveCenter Client by signing the Operations log. Signing the log causes the icon to turn green in all connected Clients/Administrators.

You can also dismiss the dialog box without acknowledging the error condition. If you are logged on with user rights rather than administrator rights, your only option is to dismiss the dialog box; you cannot sign the Operations log.

 
  To sign the Operations log:

  1. Double-click the red icon in the Status Bar.

    The Error In Server dialog box is displayed.

    Error in Server Dialog Box for a Remote Client/Administrato

    v3oplogmessageRemoteClienta

  2. Check the NerveCenter Server or Servers for which you want to sign the log.
  3. Select OK.

    The icon in the Status Bar turns green for all Clients or Administrators connected to the servers you checked. At a suitable time, you can open the Operations log and view the new message. This file, named v3messages.log, resides in the NerveCenter installation log directory. The file can be viewed in a text editor or word processor.

 
  To dismiss the Error in Server dialog box:

  1. Double-click the red icon in the Status Bar.

    The Error In Server dialog box is displayed.

  2. Select OK without checking any of the checkboxes.

    In this case, only the icon in your Client turns green. For all other connected Clients and Administrators, the icon remains red and signals to those modules that the NerveCenter Server has some error that remains unacknowledged.

Viewing the SNMP v3 Operations Log

Whenever an SNMP v3 operation is requested or an error occurs while attempting the operation, the NerveCenter Server logs a message to a file. This log file, named v3messages.log, resides in the NerveCenter installation log directory on the NerveCenter Server host machine.

The file can be viewed in a text editor or word processor. As NerveCenter adds more messages to the file, the file continues to grow until you manually remove old messages.

The log entries resemble the following:


   06/20/2000 09:26:29 Tue - Event ID : NC_SERVER; Category ID : NC_THREAD_V3OP;Error Status : AutoClassifyFail; Error while communicationg using SNMPv1 for 10.52.174.51 because of : NC_PORT_UNREACHABLE;

Following are the fields in the log:

Fields in the Operations Log

Field Description

Date/Time

Date and time the record was logged. The format is month/day/year, hour/minute/second, and day (for example, 12/16/2000 11:32:29 Sat).

EventID

This always NC_SERVER.

CategoryID

Name of the thread where the event occurred.

Error Status

One of several error status strings. See SNMP Error Status for a description of SNMP v3 error status messages and which ones cause polling to stop for a node.

Error Description

Details of the error or operation.



SNMP v3 Operations Log SNMP Error Status
29 July 2003