Upgrading to NerveCenter 3.7 - Upgrading from NerveCenter 3.5 - Installing NerveCenter v3.7 -
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Installing NerveCenter v3.7

Now that you have set up your system, stopped any processes that might have been running, exported and backed up your data, and, optionally, removed the older version of NerveCenter, you can install NerveCenter v3.7.

You must upgrade all components at the same time. For example, you cannot use a NerveCenter Client with the NerveCenter 3.7 Server.

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Caution    If you are installing over an existing version of NerveCenter, you must install NerveCenter in the same directory as the previous version and select at least the same components that are currently installed. (You can install more options.)

For more detailed installation instructions, refer to the Installing NerveCenter guide.

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  To install NerveCenter v3.7 on UNIX:

1. Mount the NerveCenter v3.7 CD-ROM.

   On HP-UX, use the following command:

   
       mount -F cdfs -o cdcase CDROMdevice localMountpoint

   For example,

   
       mount -F cdfs -o cdcase /dev/dsk/c0t2d0 /cdrom
2. cd to mountpoint/BIN.
3. If you are going to do a silent install (in other words, use ncinput to specify your installation options), do the following steps. Otherwise, skip to .
   1. Open ncinput in a text editor.
   2. Edit ncinput, using the examples in the file as a guide.
   3. Save ncinput to your local system.
   4. From the bin directory, type one of the following (replacing path with the location of your ncinput file). Then, press Enter.
      • ./install.sh path/ncinput (Solaris)
      • ./INSTALL.SH\;1 path/ncinput (HP)

        The script installs NerveCenter, using the options you specified in ncinput. Skip to .

4. If you are going to specify your installation options interactively over an existing version of NerveCenter :
   1. Type one of the following. Then, press Enter.
      • ./install.sh (Solaris)
      • ./INSTALL.SH\;1 (HP)
   2. Specify your installation options at the prompts.

      If you are installing over an existing version, the script asks where you want to install NerveCenter and displays the current directory.

   3. Accept the current directory as your installation directory and press Enter.

      The script then asks whether you want to upgrade the existing files or install and leave the existing files untouched. For a typical upgrade, you would choose the first option -- to upgrade files to NerveCenter 3.7.

   4. Choose the upgrade option and press Enter.

      The script then lists the components currently installed. You can add more components to your installation by typing the corresponding letter for each.

   5. Choose any additional components by typing the corresponding letter for each and pressing Enter. If you don't want additional components, just press Enter.

      The script continues to display the currently-installed options with each prompt. Make changes as appropriate for your upgrade.

5. If you are going to specify your installation options, but have removed the existing version of NerveCenter :
   1. Type one of the following. Then, press Enter.
      • ./install.sh (Solaris)
      • ./INSTALL.SH\;1 (HP)
   2. Specify your installation options at the prompts.

      The script displays a default with each prompt. Choose the appropriate responses for your installation.

6. The script installs NerveCenter, using the options you specified. If you had any problems, look at the ncinst_log file (in the directory where you installed NerveCenter), review the options and any error messages, fix the problem, and rerun the installation script.

After Setup has completed successfully, you are ready to start NerveCenter.

 
  To install NerveCenter v3.7 on Windows:

1. If you are going to do a silent install (in other words, use setup.iss to specify your installation options), do the following steps. Otherwise, skip to .
   1. Create a source directory and copy all of the installation files from the CD-ROM to the source directory.
   2. Open setup.iss in a text editor and edit it, using the examples in the file as a guide.
   3. Save setup.iss.
   4. At a command prompt, cd to the source directory.
   5. Type the following; then, press Enter.

      setup -s

      Setup installs NerveCenter, using the options you specified in setup.iss. Skip to .

2. If you are going to use the installation wizard:
   1. In the Control Panel, select Add/Remove Programs.
   2. Select Install.
   3. Insert the NerveCenter CD-ROM and select Next.

      The NerveCenter Setup program should start automatically. If it does not, an error message tells you that Windows was unable to locate the installation program. If this occurs, select the Browse button to locate the setup.exe file.

   4. Select Finish to start the installation.
   5. Specify your installation options when the installation wizard prompts you for them.

      If you are installing over an existing version, Setup displays the currently-installed options. If not, Setup displays a default with each prompt.

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      Note    When asked whether you want DBWizard to set up your database after installation, leave the default selection of No.

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      Setup installs NerveCenter, using the options you specified.

3. If you had any problems, look at the Event Log, review the options and any error messages, fix the problem, and rerun Setup.

Though the Windows Setup has completed successfully, you are not yet ready to start using NerveCenter. See for tasks you need to do to finish the upgrade.