Monitoring Your Network - Resetting Alarms - Using the NerveCenter Client -
Using the NerveCenter Web Client      Resetting a Node's Alarm Instances

Using the NerveCenter Client

The NerveCenter Client provides you with several ways to reset alarm instances. Most commonly, you'll select an alarm instance in the Alarm Summary or Aggregate Alarm Summary window and reset that instance to Ground. However, you can also select an instance in either of these windows and reset the state of the instance to any state allowed by the alarm. In addition, the NerveCenter Client enables you to reset either all alarm instances associated with a node or all alarm instances derived from the same alarm definition in a single operation.

For explanations of how to perform these reset operations, see the following sections:

• Resetting an Alarm Instance to Ground
• Resetting an Alarm Instance to a Non-Ground State
• Resetting a Node's Alarm Instances
• Resetting All Instances of an Alarm

Resetting an Alarm Instance to Ground

To reset one or more alarm instances to Ground from the Alarm or Aggregate Alarm Summary window, follow the directions below.

 
  To reset an alarm instance:

1. Select an alarm instance in the Alarm Summary or Aggregate Alarm Summary window.

   You can also select a number of alarm instances and reset all of them to Ground at once.

2. With your cursor positioned over the selected alarm instance, right-click to bring up the reset pop-up menu.

   

3. Select Reset to Ground from the pop-up menu.

   The alarm instance reset to Ground and removed from the Alarm Summary list; however, if the network condition that caused that instance to be created in the first place still exists, a new alarm instance will be created to track that condition.

Resetting an Alarm Instance to a Non-Ground State

Sometimes you want to set an alarm instance to a state other than Ground. To reset one or more alarm instances to a state other than Ground from the Alarm or Aggregate Alarm Summary window, follow the directions below.

 
  To reset an alarm instance:

1. Select an alarm instance in the Alarm Summary or Aggregate Alarm Summary window.

   You can also select a number of alarm instances and reset all of them to a particular state at once. All of the instances must be derived from the same alarm definition.

2. With your cursor positioned over the selected alarm instance, right-click to bring up the reset pop-up menu.
3. Move your cursor over the Reset to State entry to bring up the state pop-up menu.

   

4. Select the state to which you want to reset the instance from the pull-right menu.

   The entry for the alarm instance will show that it is now in the state you selected. The trigger that caused the transition to that state is the built-in trigger USER_RESET.