Managing NerveCenter - Managing NerveCenter Alarm Actions - Configuring NerveCenter to Send Microsoft Mail - Configuring NerveCenter to Send Microsoft Mail while Running NerveCenter Server as a Service -
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Configuring NerveCenter to Send Microsoft Mail while Running NerveCenter Server as a Service

It is recommended that you run the NerveCenter Server as a Windows NT service because is simplifies accounts and other network domain concerns. To configure NerveCenter to send Microsoft mail properly, you must have a network administrator create a separate NerveCenter account and Exchange mailbox.

 
  To configure NerveCenter to send Microsoft mail while running NerveCenter Server as a service:

1. Have your Microsoft Exchange Server administrator create a mailbox for NerveCenter purposes.

   Although the mailbox name could be anything, for ease of use it is recommended you ask your Microsoft Exchange Server administrator to use the name NerveCenter.

2. Have your network administrator create an account in the Primary Domain Controller with access rights to the NerveCenter-designated mailbox created in step 1.

   Although the account name could be anything, for ease of use it is recommended you ask your administrator to use the name NerveCenter.

3. Change the account under which the NerveCenter Server service will be running.

   By default, when NerveCenter Server is installed as a service it is placed under the system account. To change the account:

   1. From the Start menu, select Settings, then Control Panel.
   2. Double-click the Services icon.

      The Services window appears.

   3. In the Service list, highlight NerveCenter and select Startup.

      The NerveCenter Service window opens.

      The NerveCenter Service Window

      

   4. In the Log On As area, select This Account.

      The System Account setting is deselected.

   5. In the This Account field, select the NerveCenter-designated account created in step 2.
   6. In the Password and Confirm Password fields, type the password assigned to the NerveCenter-designated account.
   7. Select OK.

      You have now specified that the NerveCenter Server service will run under the NerveCenter-designated account that has access rights to the NerveCenter-designated mailbox in the Microsoft Exchange Server.

4. On the machine that will run NerveCenter Server, create a NerveCenter-designated Exchange profile to point to the machine hosting the Microsoft Exchange Server and the NerveCenter-designated mailbox created in step 1.

   Although the account name could be anything, for ease of use it is recommended you use the name NerveCenter.

5. Open NerveCenter Administrator and connect to the appropriate NerveCenter Server. See Connecting Administrator to a NerveCenter Server.
6. Select the Actions tab.

   The Actions page appears.

   The Actions Page in the NerveCenter Administrator

   

7. In the Exchange Profile field, type the name of the NerveCenter-designated profile created in step 4.
8. Select Save.

Users can now include a Microsoft Mail action in their behavior models. The message will be sent from the mailbox created in step 1.