Managing NerveCenter - Connecting to the NerveCenter Server - Troubleshooting: Connecting to the NerveCenter Server -
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Troubleshooting: Connecting to the NerveCenter Server

The following list contains some common problems users have when starting NerveCenter Administrator and connecting to the NerveCenter Server.

UNIX will not start the NerveCenter Administrator

Problem: The environment variables are not set.

Solution: Execute one of the following shell scripts:

• /opt/OSInc/userfiles/ncenv.sh
• /opt/OSInc/userfiles/ncenv.csh
• /opt/OSInc/userfiles/ncenv.ksh

See Running the NerveCenter Server on UNIX.

While trying to connect to a NerveCenter Server I get the message: The server did not respond

Problem: The NerveCenter Server is not currently running.

Solution: Start the NerveCenter Server and then connect.

See Running the NerveCenter Server on UNIX or Running the NerveCenter Server on Windows NT.

I misspelled a server name while trying to connect and now the misspelled name appears in the NerveCenter Administrator Server Name list

Problem: NerveCenter Administrator remembers the name of every server you attempted to connect to.

Solution: Remove the misspelled name by deleting it from the Administrator's configuration window.

See Deleting a Name from the Administrator's Server List.