Integrating NerveCenter with a Network Management Platform - Integrating NerveCenter with HP OpenView Network Node Manager - The Reliability of NerveCenter Informs Sent to HP OpenView Network Node Manager - How to Save NerveCenter Informs until Acknowledgement -
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How to Save NerveCenter Informs until Acknowledgement

By default, NerveCenter Server does not save informs to wait acknowledgement. If you want NerveCenter to keep track of informs until the NerveCenter OpenView Platform Adapter acknowledges their receipt, you must enable the inform acknowledgement feature. This section explains how to enable the inform acknowledgement feature.

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Note    To use the Inform acknowledgement feature, you must use version 3.6 or later of NerveCenter Server and the NerveCenter OpenView Platform Adapter.

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  To enable inform acknowledgement:

1. Open NerveCenter Administrator and connect to the appropriate NerveCenter Server. If you need help opening NerveCenter Administrator or connecting to a NerveCenter Server, see Managing NerveCenter.
2. Select the Actions tab.

   NerveCenter displays the Actions page.

   The Actions tab in NerveCenter Administrator

   

   In the Inform OV area is a checkbox labeled Save informs until acknowledged by OVPA. By default, this box is not selected.

3. Check the box labeled Save informs until acknowledged by OVPA.
4. Select Save.

The NerveCenter Server will now save Informs in its queue until the NerveCenter OpenView Platform Adapter acknowledges their receipt.