Managing NerveCenter - Troubleshooting NerveCenter - Using Trace Counters to Troubleshoot NerveCenter -
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Using Trace Counters to Troubleshoot NerveCenter

A useful tool for troubleshooting NerveCenter is it trace counters feature. Trace counters enable NerveCenter to keep track of its own activities, such as the number of SNMP traps that have been received, polls requested, Informs sent, and quite a few other operations. The cumulative count for an operation reflects total activity for either of the following durations:

For as long as the NerveCenter Server has been running; or
If you have reset a counter, since the reset was performed.

If you are having difficulties with NerveCenter, a Open Technical Support representative may provide further instructions for using the Trace counters, including enabling trace logging.

Note

Even though the data presented by the trace counters are read-only, you can reset a counter. The following table explains what procedures are related to the trace counters:

Procedures Related to Trace Counters*

To view the trace counters...	From the `Server` menu, choose `Trace Counts`.
To view a specific counter...	Within the `Trace Counters` window, select the appropriate tab.
To reset one or more counters...	After selecting each of the relevant `Reset` checkboxes, select `Reset`.
To reset all the counters in a page...	Select `Reset All`.
To update all the counters...	Select `Refresh`.

* Each of these procedures are performed within a NerveCenter Administrator after it is connected to a NerveCenter Server.

The following sections describe the meaning of each counter:

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Please send comments or corrections to Information Development	This file was last updated on 10 October © 2002