Getting a Quick Start with NerveCenter
-
Where To Go from Here - Viewing the Online Documentation -
Previous: Where To Go from Here
Next: Expanding on What You've Learned
Viewing the Online Documentation
In addition to online help, NerveCenter is shipped with HTML documents that explain important concepts, help you learn to use NerveCenter, and provide answers to specific questions.
You must have a Web browser to view these files. You can use either Netscape Navigator or Microsoft Internet Explorer. Using other browsers can limit your ability to take advantage of documentation features such as full-text search. Refer to Release Notes for the browser versions supported with this release.
To use the online documentation:
- From the
Help
menu in the client, select Online Documentation
.
Tip You can also open the documentation from your browser by selecting the Index.html
file located in NerveCenter's installation/Docs
directory. If you're using Windows, the documentation is additionally available from the OPEN NerveCenter
program group on the Start
menu.
The online documentation is displayed in a tri-pane window.
Following is a description of each pane in the tri-pane window:
- The Banner (top) pane contains the OPEN banner and several links. The pane contains links to the home page for the OPEN documentation, a search applet, and the instructions for using the documentation.
- The Navigation (left) pane lists all books, chapters, and sub-chapter headings in your NerveCenter library.
- The Contents (right) pane contains the contents of the item that you select in the left pane.
The following illustration shows a sample topic.
NerveCenter Online Documentation
To view a heading or topic:
- To expand the list and view a heading, select one of the closed-folder icons.
- To view a topic within a heading, select a page icon.
The contents of the topic are displayed in the right pane.
To facilitate navigation within the documentation files, each topic provides the name and a hypertext link to its previous and next topic, as well as to the book, chapter, and heading in which the topic is located. This information is displayed at the top of each page.
We highly recommend you read through the help instructions prior to using the NerveCenter documentation. The instructions can save you time and frustration when trying to locate critical information about NerveCenter.
To get help on using the documentation:
Select the Help
link in the Banner pane of the online documentation.
The help topics are displayed. Read through the information provided to learn how to
navigate and find information in the online documentation.
If you are not sure what book you need, use the full-text search feature to enter one or more terms and then search for topics that contain the text you entered. The following procedure describes how to perform a search.
To search the documentation:
- Select the
Search
link in the Banner pane of the online documentation.
The Search dialog box is displayed.
Search Dialog Box
.

Click the thumbnail above to view full-sized image.
- Type the word alarm in the
Terms to find
field.
- Select a number from the
Maximum number of matching topics
drop-down listbox. The number you choose determines the maximum number of topics displayed in your browser as a result of a search.
- Select
Search
.
The dialog box closes and the search engine parses the NerveCenter documentation
for files containing the word alarm. After a brief delay, the browser provides the
following information for each matching topic found:
- Topic title -- Select this title to display the actual topic page.
- Name of the book in which it is found -- Select this item to display the first page of the book.
- Number of hits -- This number tells you how many times the specified word was located on the page.
- The first couple lines of text -- This provides a preview of the information contained on the page.
During the previous search, the NerveCenter search engine located many topics containing the word alarm and displayed up to the number selected in the Maximum number of matching topics
drop-down listbox. You can reduce the number of topics by adding more criteria to your search. The next steps describe how to narrow your search.
To narrow your search:
- Select the
Search this documentation
link in the Banner pane of the online documentation.
The Search dialog box is displayed.
- In the
Terms to find
field, enter the following two words separated by a space: alarm reset.
- Select the
All terms in any order
button. This option forces the search engine to find both alarm and reset in a topic before listing that topic as a hit.
Note If you select the One or more terms
button instead, the search engine locates topics containing either alarm or reset.
- Select
Search
.
This time, the browser locates fewer topics, and the topics it finds include information
on both alarms and resetting.
Continue viewing the information as time allows, then close your Web browser.
Each NerveCenter book and paper in the library is also available as a Portable Document Format (PDF) file that you can open and print. You must have Adobe Acrobat Reader installed to open or print the PDF files. You can download Reader free of charge from Adobe's Web Site at the following address: http://www.adobe.com/
All PDF files are located in your installation\docs
directory. Three quick reference cards are consolidated in one file named quickreference.pdf. In addition to the files in the installation\docs
directory, PDF files for all books are also located in the root directory of your CD so you can print them prior to installation.
The following table lists the documents that ship with NerveCenter. Some documents are also shipped in print format, as noted in the table.
The NerveCenter Library
Click to view HTML
|
Description
|
Application
|
Audience
|
Click to print PDF
|
---|
Release Notes
|
Also in print form. Describes the features that are new in NerveCenter v3.7 and includes up-to-date information, software support, corrections, and instructions. |
All |
All |
relnotes.pdf
|
Getting a Quick Start with NerveCenter |
Also in print form. Provides a preview prior to installing and configuring NerveCenter for your network. Takes approximately one to two hours to complete.
The printed version includes a tear-out monitoring quick reference card. |
All |
New users |
qckstart.pdf |
Upgrading to NerveCenter 3.7  |
Also in print form. Explains how to upgrade your current version of NerveCenter to NerveCenter v3.7. |
All |
Installation team |
upgrading.pdf |
Installing NerveCenter |
Also in print form. Helps you plan and carry out your NerveCenter installation. Use in conjunction with the Release Notes.
The printed version includes a tear-out installation quick reference card. |
All |
Installation team |
install.pdf |
Managing NerveCenter |
Explains how to customize and tune NerveCenter after it has been installed. |
NerveCenter Administrator |
Administrator |
managing.pdf |
Integrating NerveCenter with a Network Management Platform  |
Explains how to integrate NerveCenter with one or more supported network management platforms. |
NerveCenter Administrator |
Administrator |
integrating.pdf |
Learning How to Create Behavior Models |
Also in print form. Provides step-by-step instructions with examples for creating new behavior models.
The printed version includes a tear-out behavior model quick reference card. |
NerveCenter Client |
Users with administrative privileges |
learning.pdf |
Designing and Managing Behavior Models |
Explains behavior models in depth, how to create new models or modify existing ones, and how to manage your models. |
NerveCenter Client |
Users with administrative privileges |
designing.pdf |
Monitoring Your Network |
Explains how NerveCenter works and how you can monitor your network most effectively. |
NerveCenter Client
Web Client |
Users |
monitor.pdf |
Behavior Models Cookbook  |
Describes each behavior model that ships with NerveCenter v3.7 |
NerveCenter Client |
Users with administrative privileges |
cookbook.pdf |
Seagate NerveCenter: Downstream Alarm Suppression |
White paper that explains how NerveCenter handles downstream alarm suppression. |
NerveCenter Client |
Users with administrative privileges |
downstream.pdf |
OPEN NerveCenter: Node Classification |
White paper that explains how NerveCenter classifies the SNMP version for a node. |
NerveCenter Administrator and Client |
Users with administrative privileges |
nodeclassif.pdf |
NerveCenter 3.7: An Overview  |
White paper that describes the components of NerveCenter and explains how these components interact with each other. You will also learn how NerveCenter interacts with external software, such as a network management platform. |
NerveCenter Client and Administrator |
Administrator and users with administrative privileges |
NCOverview.pdf |
NerveCenter Integration with Micromuse Netcool/OMNIbus  |
White paper that describes how NerveCenter works with Micromuse Netcool/OMNIbus to help enterprises monitor the status of their networks. |
NerveCenter Client and Administrator |
Administrator and users with administrative privileges |
netcoolIntegrate.pdf |
Quick reference cards |
Print form and PDF only. NerveCenter quick reference cards provide convenient reference material for some of the more common NerveCenter tasks. |
NerveCenter Client and Administrator |
All |
quickreference.pdf |