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Next: Getting a Quick Start with NerveCenter
NerveCenter Online Documentation
Welcome to the OPEN NerveCenter online documentation. This documentation describes how to use NerveCenter, explains important in-depth concepts, and provides answers to specific questions.
Viewing the Online Documentation
You can use either Netscape Navigator or Microsoft Internet Explorer to view the documentation. Using other browsers can limit your ability to take advantage of documentation features such as full-text search. Refer to Release Notes for the browser versions supported with this release.
Tip For in-depth instructions on using the online documentation, select the How to use this documentation
link in the top pane of the online documentation tri-pane window.
Printing the Online Documentation
The NerveCenter books, papers, and quick reference cards in the library are also available as Portable Document Format (PDF) files that you can open and print.
You must have Adobe Acrobat Reader installed to open or print the PDF files. Click on the icon to download a free copy from Adobe's web site:

All PDF files are located in your installation/docs
/pdf
directory. You can also open a book's PDF directly by clicking on the link in the table below.
Touring the NerveCenter Online Library
The following table lists the documents that ship with NerveCenter. Some documents are also shipped in print format, as noted in the table.
The NerveCenter Library
Click to view HTML
|
Description
|
Application
|
Audience
|
Click to print PDF
|
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Release Notes
|
Also in print form. Describes the features that are new in NerveCenter 3.7 and includes up-to-date information, software support, corrections, and instructions. |
All |
All |
relnotes.pdf
|
Getting a Quick Start with NerveCenter |
Also in print form. Provides a preview prior to installing and configuring NerveCenter for your network. Takes approximately one to two hours to complete.
The printed version includes a tear-out monitoring quick reference card. |
All |
New users |
qckstart.pdf |
Upgrading to NerveCenter 3.7 |
Also in print form. Explains how to upgrade your current version of NerveCenter to NerveCenter 3.7. |
All |
Installation team |
upgrading.pdf |
Installing NerveCenter |
Also in print form. Helps you plan and carry out your NerveCenter installation. Use in conjunction with the Release Notes.
The printed version includes a tear-out installation quick reference card. |
All |
Installation team |
install.pdf |
Managing NerveCenter |
Explains how to customize and tune NerveCenter after it has been installed. |
NerveCenter Administrator |
Administrator |
managing.pdf |
Integrating NerveCenter with a Network Management Platform |
Explains how to integrate NerveCenter with one or more supported network management platforms. |
NerveCenter Administrator |
Administrator |
integrating.pdf |
Learning How to Create Behavior Models |
Also in print form. Provides step-by-step instructions with examples for creating new behavior models.
The printed version includes a tear-out behavior model quick reference card. |
NerveCenter Client |
Users with administrative privileges |
learning.pdf |
Designing and Managing Behavior Models |
Explains behavior models in depth, how to create new models or modify existing ones, and how to manage your models. |
NerveCenter Client |
Users with administrative privileges |
designing.pdf |
Monitoring Your Network |
Explains how NerveCenter works and how you can monitor your network most effectively. |
NerveCenter Client
Web Client |
Users |
monitor.pdf |
Behavior Models Cookbook |
Describes each behavior model that ships with NerveCenter 3.7 |
NerveCenter Client |
Users with administrative privileges |
cookbook.pdf |
OPEN NerveCenter: Downstream Alarm Suppression |
White paper that explains how NerveCenter handles downstream alarm suppression. |
NerveCenter Client |
Users with administrative privileges |
downstream.pdf |
OPEN NerveCenter: Node Classification |
White paper that explains how NerveCenter classifies the SNMP version for a node. |
NerveCenter Administrator and Client |
Users with administrative privileges |
nodeclassif.pdf |
NerveCenter 3.7: An Overview |
White paper that describes the components of NerveCenter and explains how these components interact with each other. You will also learn how NerveCenter interacts with external software, such as a network management platform. |
NerveCenter Client and Administrator |
Administrator and users with administrative privileges |
NCOverview.pdf |
NerveCenter Integration with Micromuse Netcool/OMNIbus |
White paper that describes how NerveCenter works with Micromuse Netcool/OMNIbus to help enterprises monitor the status of their networks. |
NerveCenter Client and Administrator |
Administrator and users with administrative privileges |
netcoolIntegrate.pdf |
Quick reference cards |
Print form and PDF only. NerveCenter quick reference cards provide convenient reference material for some of the more common NerveCenter tasks. |
NerveCenter Client and Administrator |
All |
quickreference.pdf |
Accessing the OPEN Web Site
Use the OPEN Web site for current product information, downloads, and information about product support.
The address for this site is:
Use the OPEN Tech Support Web site to read current white papers related to NerveCenter, search the knowledge base for answers to technical support questions, view the NerveCenter Frequently Asked Questions (FAQ) page, automatically receive notice of product updates, post questions to the OPEN support staff, contact Technical Support, find out about NerveCenter training, and get the latest patches, upgrades, and utilities.
The address for this site is: